Last updated: February 2025
Introduction
Agdemir Auto Insurance (“Agdemir,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, agdemirauto.com, request a quote, purchase a policy, or otherwise interact with us. By using our services, you consent to the practices described in this policy.
Information We Collect
We may collect the following categories of information:
- Identifiers: Name, email address, postal address, phone number, and similar contact information.
- Insurance-related information: Vehicle information, driver’s license number, driving history, claims history, and other information necessary to quote and underwrite auto insurance.
- Financial information: Payment and billing information when you pay for a policy (processed securely; we do not store full payment card numbers beyond what is necessary for processing).
- Usage and technical data: When you use our website, we may collect IP address, browser type, device information, pages visited, and similar usage data.
We collect this information when you fill out forms on our website, contact us by phone or email, purchase or renew a policy, file a claim, or otherwise provide information to us.
How We Use Your Information
We use your personal information to:
- Provide insurance quotes, policies, and related services
- Process and service claims
- Communicate with you about your policy, account, or inquiries
- Comply with legal and regulatory obligations
- Improve our website, products, and services
- Send relevant marketing communications where permitted by law (you may opt out at any time)
- Detect and prevent fraud and protect our business
Cookies and Similar Technologies
Our website may use cookies, web beacons, and similar technologies to enhance your experience, remember your preferences, and analyze how our site is used. Cookies are small text files stored on your device. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. We do not use cookies to track you for third-party advertising in a way that sells your personal information.
Data Protection and Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure transmission (e.g., HTTPS), access controls, and secure storage practices. No method of transmission or storage is 100% secure; we encourage you to protect your account credentials and contact us if you suspect unauthorized access.
Sharing and Third-Party Services
We may share your information with:
- Service providers: Vendors who assist us with underwriting, claims, payment processing, IT, and similar operations, under contractual obligations to protect your data.
- Regulators and law enforcement: When required by law or to protect our rights and safety.
- Affiliates and business partners: As needed to provide your insurance and related services.
We do not sell your personal information to third parties for their marketing purposes. Our website may contain links to third-party sites; we are not responsible for their privacy practices. We encourage you to read their privacy policies.
California Consumer Privacy Act (CCPA) Compliance
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended:
- Right to know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to delete: You may request deletion of your personal information, subject to certain exceptions (e.g., where we need the information to complete a transaction or comply with law).
- Right to correct: You may request correction of inaccurate personal information.
- Right to opt out of sale/sharing: We do not sell personal information as defined under the CCPA. To the extent we “share” personal information for cross-context behavioral advertising, you may opt out.
- Right to limit use of sensitive personal information: You may request that we limit our use of sensitive personal information to that which is necessary to perform our services.
- Non-discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, contact us using the information below. We may need to verify your identity before processing your request. You may also designate an authorized agent to submit requests on your behalf.
Your Rights (General)
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. You may also have the right to data portability. To exercise these rights or to update your information, please contact us. We will respond in accordance with applicable law.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. Insurance-related records may be retained for longer periods as required by state law.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version. Material changes will be posted on this page; we may also notify you by email or through your account where appropriate. We encourage you to review this policy periodically.
Contact Information
For privacy-related questions, to exercise your rights, or to submit a complaint, please contact us:
Agdemir Auto Insurance
2035 Ninth Street
Berkeley, CA 94710
Phone: +1 541 991 8447
Email: info@agdemirauto.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (PST)